ICO fines PPI claims company £120,000 for millions of nuisance texts
Date: 07 May 2019
Issued by the (UK) Information Commissioners Office
The ICO has fined a PPI claims management company £120,000 for sending unlawful spam texts about its services.
Hall and Hanley Ltd of Devonshire Street North, Manchester were responsible for sending 3,560,211 direct marketing text messages between 1 January 2018 and 26 June 2018 about PPI compensation claims.
The ICO launched an investigation after it became aware of a large number of complaints about the company. It found that Hall and Hanley, which had used a third party for this work, but did not have valid consent as required by law.
Steve Eckersley, ICO Director of Investigations, said:
”Companies which are responsible for generating these types of marketing messages should make sure they are operating legally or face a potential fine. Hall and Hanley should have known better. The laws on these types of marketing messages are strict because they can be very intrusive.”